Student Assistance Programme

Our Student Assistance Programme (SAP) offers Reuben students a 24/7 confidential call service and the Wisdom App.

You can use the Student Assistance Programme, day or night, for a variety of support needs, including for medical information, alcohol or drug issues, stress and anxiety, low mood, nutritional advice, medical factsheets, fitness advice and health checks.  

Find out more about the different ways you can make the most of the SAP below. 

Accessing SAP Services

Confidential Helpline Phone: 0800 028 3766 (available 24/7)
Wisdom App

Download the ‘Wisdom’ app on the App Store / Google Play or follow this link and enter the Unique Organisation Code (click here to view code on the Reuben Student Hub)

Free 24/7 Confidential helpline

Phone: 0800 028 3766

Talk through any problem instantly with a BACP accredited counsellor. The service provides dedicated emotional/ mental health support and practical guidance to students 24/7, 365 days a year. Advisors will be able to help you talk through any number of matters, including stress and anxiety, debt, legal advice, education pressures, addiction, and relationships.

Calls to the programme will be handled by an experienced therapist or advisor, who will offer support in a friendly, non-judgemental manner. The programme gives unlimited access to BACP-accredited counselling and mental health support and Monday to Friday (9am - 5pm) access to medical information from qualified nurses. An interpretation service in over 240 languages and dialects is also available, to support international students and ESOL learners. 

Wisdom App

The Wisdom App provides an enhanced set of health and wellbeing tools and resources for your physical and mental wellbeing. Click here to view the 'Unique Organisation Code' needed to access the Wisdom App. 

Features include: 

  • Wellbeing Trackers
  • 4-week health plans
  • Mini health checks
  • Yoga, meditation, and breathing exercises
  • Access to hundreds of wellbeing resources
  • Live chat available 24/7, 365 days a year
  • Exclusive perks and discounts with Bright Exchange
  • Wisdom Ai

The Wisdom app is available on mobile, tablet, and desktop.